Copiers, Meeting Customer Needs


Standalone office copy machines have nearly disappeared in the digital age, replaced by multifunction printers that combine the functions of printing, copying, scanning, and faxing into a single device. However, while the notion of a paperless office sounds great in principle, the reality is that many businesses still have a need to copy printed documents on a regular basis. A good copy machine may not only improve the productivity of employees, but ultimately improve the profitability of the organization. While many quality models are available at various price points, it’s important to research possibilities closely for maximum long-term value.

There are many factors to consider when choosing a copier. For many, speed will likely be an important asset and for small to midsize organizations, a range between 25-45 pages per minute (ppm) is usually sufficient. Canon, whose copiers lead the industry in terms of quality and durability, offers the imageRUNNER 2545i copier which has output speeds up to 45 ppm. This model is robust enough for regional and midsize offices, and its speed is further enhanced by scale-out features that adapt to changing needs. For example, this model is also compatible with Canon’s uniFLOW software, which provides greater transparency of costs, allowing the user to track and assign specific jobs to individuals, departments, and locations. This is especially beneficial for organizations that have multiple users working on the same network. Unlike other office copiers, this model can be connected to the organization’s IT network, as well as integrated into existing IT systems. Once connected, the user can monitor a whole fleet from a single point of control.

Today’s copiers are digitized, with large touch screen interfaces and memory, storage and output functions just like a PC. They are networked, accept Wi-Fi, and interact in ways very similar to a laptop or PC. This means that information flow, including sensitive office documents, is passing through machines at an unprecedented scale. Pre-installed advanced security is an important asset so the business can stay protected at all times. The Canon imageCLASS D550 copier has innovative security controls like authentication, authorization, disk wiping and encryption to further help protect information. Businesses can also use the dual network port feature with user authentication to work on multiple networks simultaneously, which may lead to higher workplace productivity.

Manufacturers have devised scalable offerings and advanced features to support their customers. For example, employees can enjoy a more digitized way to work with the Smart Operation Panel that now comes with the Ricoh MP C4504. This panel is designed to integrate multiple processes and simplify complex tasks, like adding a Home Screen widget that allows end users to receive paperless faxes using email. The output is 45 pages per minute with bright colors and sharp text thanks to the 1200dpi resolution to help maintain a professional look. This copier uses Workstyle Innovation Technology, which allows users to easily share information in the cloud, print from a mobile device, and customize digital workflows. Scalable cloud integration further allows the user to create a customized document imaging system that can be upgraded via network connectivity to meet the changing needs.

Photocopiers are one of the most essential office requirements. With the rise of multifunction printers, the main features of photocopiers and printers are now gathered in a single machine, and many brands will continue to compete on the market; but not all of them can provide the same advanced features. For more information on copiers, please browse through this buyer’s guide by PCWorld.